SUPPORT TICKET – EMAIL FORMAT

To: admin@vedantaspecialityclinics.com
Subject: Support Ticket – [Issue / Query] – [Patient Name]

Dear Vedanta Speciality Clinics Team,

I would like to raise a support request regarding the following:

Patient / Contact Details

Full Name:
[Enter Full Name]

Mobile Number:
[Enter Mobile Number]

Email Address:
[Enter Email Address]

Patient ID / Appointment ID:
[Enter ID, if applicable]

Preferred Contact Method:
☐ Phone Call
☐ WhatsApp
☐ Email

Support Request Details

Request Type:
☐ Appointment Related
☐ Consultation Related
☐ Diagnostic Services
☐ Billing & Payment
☐ Prescription / Medical Records
☐ Website / Technical Issue
☐ General Enquiry
☐ Feedback / Complaint
☐ Other

Subject:
[Briefly mention the issue/query]

Description of the Issue / Query:
[Please provide complete details of your request]

Appointment Date & Time:
[If applicable]

Doctor / Department:
[If applicable]

Previous Communication / Reference:
[If applicable]

Expected Resolution / Assistance Required:
[Please explain what assistance you require]

Attachments:
[Attach relevant documents, reports, screenshots or other supporting files, if required]

Consent

I confirm that the information provided above is accurate to the best of my knowledge. I consent to Vedanta Speciality Clinics using the information provided to review and respond to my support request.

I understand that this support email is not intended for emergency medical assistance.

Thank you.

Regards,
[Full Name]
[Mobile Number]
[Email Address]