CUSTOMER SUPPORT
Vedanta Speciality Clinics
At Vedanta Speciality Clinics, we are committed to providing patients with a smooth, professional and supportive experience. Our customer support team is available to assist with general enquiries, appointments, service-related questions and other non-emergency concerns.
How Can We Help You?
You can contact our support team for assistance with:
- Appointment Enquiries
- Appointment Rescheduling
- General Service Information
- Doctor / Department Enquiries
- Diagnostic Service Enquiries
- Payment-Related Queries
- Refund / Cancellation Requests
- Prescription & Medical Record Queries
- Website or Technical Issues
- Feedback & Suggestions
- Complaints or Grievances
- General Healthcare Enquiries
Contact Us
Email: admin@vedantaspecialityclinics.com
Phone: +91 81257 65888
Location: Madhurawada, Visakhapatnam, Andhra Pradesh – 530041
For Support by Email
When contacting us, please provide the following information wherever applicable:
Full Name:
Mobile Number:
Email Address:
Patient / Appointment ID:
Service / Department:
Subject:
Description of Your Query:
Preferred Contact Method:
Supporting Documents / Screenshots: If applicable
Providing relevant information helps our team understand your request and respond appropriately.
Support Requests
All support requests are reviewed based on their nature and the information provided. Our team may contact you for additional details if required.
For payment, cancellation or refund-related matters, the applicable terms may vary depending on the specific service. Such matters will be reviewed in accordance with the clinic’s prevailing policies.
Medical Emergency
Customer support is not intended for medical emergencies or urgent medical care.
If you are experiencing a medical emergency or a serious medical condition, please seek immediate medical attention at an appropriate healthcare facility rather than waiting for a response from customer support.
Privacy
Information provided to our support team will be handled in accordance with our Privacy Policy. Please avoid sharing unnecessary sensitive medical information through general support channels.
Feedback & Complaints
We value patient feedback and take complaints seriously. If you have concerns regarding your experience with our services, please contact us through the details above with sufficient information for our team to review the matter.
Vedanta Speciality Clinics is committed to reviewing concerns professionally and providing an appropriate response wherever possible.
Need Assistance?
Email: admin@vedantaspecialityclinics.com
Phone: +91 81257 65888